Refund Policy

Pagan Fyre’s Return Policy
Most unopened items sold by Pagan Fyre in new condition and returned within 30 days will receive a refund or exchange. Some items sold by Pagan Fyre have a modified return policy noted below. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. 

Return Policy Exceptions

Essential Oils- Must be new and seals unbroken

Tarot/Oracle Decks- Cards must be sealed and everything still in original packaging

Herbs- Returnable if there is an issue with them (ie Spoiled ect.)

(Note: our herbs are not rated for internal consumption)

Teas – Returnable if there is an issue with them (ie Spoiled ect.)

Smudge Items- (see Herbs above)

Candles-  if defective or unused

Incense- unused condition only

Special Order Items not usually sold at the store- not returnable

Masks- not returnable

Hematite Rings- Not returnable if broken

Runes- must be returned in original packaging

Ouija boards and accessories- no returns once paid for

All other items- returnable at the discretion of person in charge

No Receipt- At the discretion of person in charge

Shipping charges are not refundable and return shipping is the responsibility of the customer.